USA Baby

515 W 77th St, [at Lyndale Ave S]
Richfield, MN 55423

Phone: (612) 798-0055

Hours: M W Sa 10-6, T Th-F 10-9, Su 11-6


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33 Reviews for USA Baby
Sahmmy
10 reviews
Review added 12/11/2009
QuoteUSA baby has a great selection of cribs, strollers (both high-end and affordable), and car seats. I really like the range of cribs they carry, it's much more extensive than any other retailer in the area that I've seen, and contains some of the better brands out there. Their prices are pretty high, but wait for their sales (some great ones I learn about through e-mom rewards), and they become quite affordable - like $50 off Britax car seats, for example.

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duhdaisy
1 review
Review added 3/10/2009
QuoteMy mother and I went to this store, not knowing what to expect. I was very glad to see that there were many different things that I never saw at Babies R US. The brands though are more like European brands, and everything seems at the really high end price point.

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cammero
10 reviews
Review added 8/1/2008
QuoteGreat assortment of items not carried by other retailers (or the other retailers only have them online) like nursing covers, lullaby cds, strollers and slings. They have a HUGE assortment of high end crib bedding sets on display.

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bellastella227
12 reviews
Review added 2/26/2008
QuoteI loved looking at the nursery displays at USA Baby. I felt that they were always quality brands with beautiful bedding and matching decor. They carried name brands that were a little higher quality than, say, Babies R Us or Target. I found their sales associates really easy to work with. I got personal service. My custom orders came in the timeframe they originally quoted. They held my furniture until after we moved homes, which was a big bonus. They delivered on time and set up the furniture perfectly. I didn't have to worry at all! For general baby items, I will continue to shop at Babies R Us or Target. But if someone is looking for furniture, or hard to find name brand baby items, USA Baby is worth looking into. I recommend it!

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amyb328
2 reviews
Review added 10/3/2007
QuoteI cannot believe I went back there today after other not so great experiences with the staff and their complete lack of customer service skills. I was there to trying out the stroller I've been planning on purchasing for months now. I'm almost 9 months pregnant and I have a 2 year old. I need a durable double stroller and the particular one I want is $429.99 + how ever much the accessories are, which is a question I asked, but never got answered. I was going to spend over $600 in there today, yet the sales people could care less. They don't know anything about anything and after I asked my questions to one of the extremely slow, lazy salesperson, she told me she'd check it out for me because this was a new stroller that they have never carried before and she didn't know anything about it. Me and another woman were sitting there reading through all the instructions and trying to figure out how to fold the strollers down, add accessories, etc. and instead of helping us the 3 people working in there were sitting there together talking to each other and not doing anything else. The questions I asked the sales associate never got answered for the hour I sat there trying to figure out how the stroller worked even though the sales associate was able to see me struggling from her vantage point. Mind you, I am almost nine months pregnant with a toddler, why exactly would I be wasting my time in a nasty, dirty store with rude sales associates if I wasn't intent on buying something? Not like that would be a reason to ignore any customer in your store, but still, I ended up leaving after an hour with no help and did not purchase the stroller. I will be calling corporate USA Baby tomorrow as well as the stroller company to let them know what kind of store is selling their strollers. If any of you have any other ideas of getting my point across to USA Baby and their staff, please let me know.

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