17 Reviews for USA Baby
JaysAngel
3 reviews
 
Review added 10/2/2008
 
QuoteI would not shop here.When I went to do my registry nobody was hardly around to help when I had questions about products and the manager or owner acted like he just didn't care about his customers at all.He was very rude and unhelpful.

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pgarrido21
1 review
 
Review added 8/11/2008
 
QuoteIf I would have had a option of rating this vendor with NO STARS, I would...The customer service is terrible and the store owner is the rudest person I have ever dealt with in my life. After placing an order for more than $1800 worth of nursery furniture, they told me delivery would cost $130 when I placed my order.A month and a half later I returned to pay off the balance and schedule delivery but they now wanted to charge me $170 for delivery and assembly. If it wasn't that the store owner SAM had written the amount on my original receipt for delivery AND assembly it would not have been a big deal. But when I called later that day to let him know that the price he should have charged was $130, not $170 he told me that the price had gone up due to the increase in gas prices. This was the first time GAS prices were even brought up and mind you the price of gas was currently $0.15 LESS than it was a month and a half ago when I had placed the original order! The store owner is a liar and the store's selling practices are the worst I have ever experienced in my life!!! I would NEVER recommend USA Baby to anyone I know.

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Review added 4/28/2008
 
QuoteHHHHHHHHHHHHHHOOOOORRRRRIBLE HORRRRRIBLE!! Customer service! The worst Ive evr experienced in my life!! Owner has NO sense of Hospitality Skills OR Knowledge! refused exchange or refunds for UNUSED merchandise even within the alloted time frame! after taking extreme measures finally allowed an exchange.. told me it would take 2-3wks to arrive and took over 14weeks! my baby no longer even needs the item! to make matters worse I was charged a $50 difference upon the product "FINALLY" ariving.. after all the agrivation and time consuming hassle I shouldnt have even had to pay a difference! Owner is Rude,Sexist,and a Scum! and the store is overpriced products arent even worth the price for the poor quality! p.s= yes i agree with the review below.. a 1 star was given because there was not an otion not to select a star

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Dani&Sophia
10 reviews
 
Review added 3/5/2008
 
QuoteThe store has lots of things!

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ebonyqueen3
12 reviews
 
Review added 1/17/2008
 
QuoteI was expecting alot more since they do sell some higher end items. This location is owned by a husband and wife team. The husband barely assisted me. I had to seek help from the wife to help me. Once she stopped to help me, she was very nice, however, was very self promoting certain items and bashing most products that were made in Asia. It was if she had an issue with people from that region. The location is horrible. Kinda creepy- the strip mall.

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