Bellini Baby & Teen Furniture

14514 Ventura Blvd, [at Van Nuys Blvd]
Sherman Oaks, CA 91403
Parking: parking in front of bldg

Phone: (818) 990-0860

Hours: M-Sa 10:30-6, Su 11-5


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13 Reviews for Bellini Baby & Teen Furniture
masaki
1 review
 
Review added 10/7/2008
 
QuoteI ordered a crib and changing table on 7/6/08, and was told that items take 10-14 weeks to arrive. In September, I called the store, asking for the arrival date. They said that my items would arrive at their store on 9/29/08. I called on 9/29, and the manager, Lupita, said that my changing table had arrived damaged and would take a 4-6 weeks for another one to arrive! She offered to loan me a changing table but no other compensation for the inconvenience. Moreover, Lupita said that my crib couldn't be delivered for another week. I live in LA, about 30 minutes from the store!! She didn't even apologize for the inconvenience. 1+ week later (10/7/08) after no call, I called again. Lulu (?) said that she left another message for the delivery company, asking why it's taking them so long to respond. Finally, she gave me a delivery date of 10/9/08 after 12PM but no definite delivery time. Contrary to my request, she was unwilling to reduce the delivery fee based on the delay in response. Lulu said, "I know it's not your fault, but we're paying them 2xs because of the damaged changing table." How is that my responsibility?! You would think that a $1600+ purchase and a $150 delivery/assembly charge would elicit better customer service.... I'd HIGHLY recommend that you choose another store or another brand of furniture.

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One mom
 
Review added 4/6/2006
 
QuoteNice selection and helpful staff, but the prices can be a bit high. Pretty standard furniture pieces, but well made.

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One mom
 
Review added 12/12/2005
 
QuoteThe furniture is beautiful, but the prices are really high. The staff was helpful in answering our questions, though.

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One mom
 
Review added 6/7/2005
 
QuoteBeautiful cribs and custom-made bedding, but overpriced. Go to Kid's Dream down the street for better value

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One mom
 
Review added 5/1/2005
 
QuoteBeautifully decorated. pricey.

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